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INFORMATION RESOURCES ON SOCIAL MARKETING, INSIGHT AND SEGMENTATION


What is social marketing?

A definition of social marketing in the UK was given by the National Social Marketing Centre (NSMC) in 2005 and has been widely accepted, the centre which is funded by the Department of Health and works in partnership with the National Consumer Council, defines social marketing as:

“The systematic approach of marketing concepts and techniques to achieve specific behavioural goals relevant to social good” (National Social Marketing Centre, 2007, p. 4)

The NSMC determine that social marketing can contribute to the health service in the UK in two important ways:

  • As a group of concepts and principles that provide critical customer insight to directly inform and enhance effective policy and strategy development.   It can also improve the effective development of other interventions methods and approaches.
  • As a systematic planned intervention approach, it can achieve tangible impacts on specific behaviours of different audiences.

(National Social Marketing Centre, 2007)


PAGE CREATED: 17 November 2009